Administrative Assistant- job post Firstsource Healthcare

Location

Thousand Oaks, CA

Full job description

Date: Aug 29, 2024
Location: Thousand Oaks, California, US
Requisition ID: 11174
Description:This role is located onsite at: 555 St. Charles Drive Suite 100 Thousand Oaks, CA

Role Description: We are seeking a detail-oriented and organized Administrative Assistant to support the Collections Business Operations within our BPM division. This role is vital in ensuring smooth day-to-day operations and providing administrative support to the collections team.

Roles & Responsibilities

  • Manage exception processing for SIF/PIF in accordance with client work standards.
  • Conduct research on bankruptcy and deceased exceptions as needed.
  • Handle the processing of manual letter faxes.
  • Provide operational support by generating daily reports and necessary data for client and internal monitoring.
  • Aid in preparing for client visits.
  • Type memos, correspondence, letters, and other requested reports.
  • Perform additional duties as directed or required by administrative and managerial teams.

Expected/Key Results

  • 100% adherence to general administration plans for the center
  • 100% adherence to service delivery TAT for all admin requests (stationery, event management, client visits, conference room, training room bookings, etc)
  • Efficiency / accuracy of reports / dashboards
  • Ensure 100% adherence of vendor SLAs

Preferred Educational Qualifications

  • High school graduate or equivalent work experience

Competencies & Skills

  • Familiarity with PC and keyboard skills
  • Ability to work with minimal supervision
  • Strong communication skills (verbal and written)
  • Ability to communicate professionally with management team and internal associates
  • Ability to handle and prioritize multiple task simultaneously
  • Ability to work independently on assigned tasks as well as to accept direction on any given assignments
  • Detail oriented and good organizational skills

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